It knows your business, not everything
It is fed your catalog, your prices and your policies. Narrowing it is what stops it from making things up: outside that material, the correct answer is to hand the conversation to a person.
AI chatbots for WhatsApp
An auto-reply bot answers with a menu. An AI one understands the question as the customer wrote it, even when it looks nothing like any of the options.
Schedule a callChannelsWhatsApp · web · Instagram
TimelineQuoted based on catalog and integrations
What's included
It takes payment without leaving the chat
It can build the order, work out the total and hand over the payment link inside WhatsApp. The customer never opens anything else, which is where half the sales fall apart.
It knows when to stop talking
A complaint, an edge case or an annoyed customer are not for the bot. What triggers the handoff to a person is defined up front.
It logs everything
Every conversation is stored and classified. Two weeks in you know what people actually ask, which is almost never what you assumed.
This is for you if
- You answer the same five messages every day.
- You lose sales overnight and on weekends because nobody is there to reply.
- Message volume has grown but hiring someone else isn't justified yet.
Frequent questions
Can it make things up?
That's the real risk with these systems, and it's managed by narrowing them. The bot answers from your material and, when a question falls outside it, hands off to a person instead of improvising. We test it with exactly the awkward questions before switching it on.
Do I need the official WhatsApp API?
For serious use, yes — and it's worth it. It's what keeps the account from being blocked over volume, and getting it is part of the project.
Can it check my inventory in real time?
Yes, if the inventory sits in a system that can be reached. That is what separates a bot that informs from one that sells: being able to say "three left" instead of "let me check".
Further reading
Other services
Automation & CRM
Every business has three or four tasks someone repeats daily: copying an order from WhatsApp into a spreadsheet, sending the same reminder, building the same quote. That's what we automate.
E-commerce
Selling on a marketplace is renting. Your own store costs more up front and stops charging you a percentage of every sale from day one.
Custom software
Some processes don't fit into any off-the-shelf tool. When that process is the one holding up the business, the sensible option stops being adapting to the software and becomes the other way around.
Tell us what people ask you every day
With the real questions on the table it becomes clear fast which part a bot should handle and which part it should not.
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